Our long specialization in medical assistance, the broad network of providers all over the world and the good training of our team, proved in practice, give us the reason to think that we render the highest level of this service.
Each case is registered and processed with care and attention leaving no place for mistakes. The client’s condition is monitored every day or according to the requirements of the respective partner till the day of discharge and all the information is sent in a proper form to the interested party.
Consultation or second opinion
We are able to organize consultation with another specialist for confirmation of diagnosis either only through documents or through a real examination. We are ready to provide an insured person with an accurate and reliable second medical opinion in the shortest possible time.
Transportation or repatriation
We are able to organize ambulance transportation of a patient from one hospital to another with the required level of medical services. In case of repatriation we provide ambulance transportation with medical escort to the airport or directly to the plane.
Guarantee of medical expenses
We provide detailed information about the medical expenses for out-patient or in-patient treatments, guarantee the payment of the expenses to the respective hospital or medical center or pay the expenses on the behalf of the respective insurance company.
When some medicines are not available to the insured person nearby we are able to deliver them from pharmacies and medical institutions and help to develop a program for taking them.
In cooperation with consular institutions, we provide services to extend visas for insured persons in case of hospitalization, as well as for their relatives and accompanying persons.