Medical assistance

Medical assistance

Our long specialization in medical assistance, the broad network of providers all over the world and the good training of our team, proved in practice, give us the reason to think that we render the highest level of this service.

Case management

Case management

Each case is registered and processed with care and attention leaving no place for mistakes. The client’s condition is monitored every day or according to the requirements of the respective partner till the day of discharge and all the information is sent in a proper form to the interested party.

Consultation or second opinion

Consultation or second opinion

We are able to organize consultation with another specialist for confirmation of diagnosis either only through documents or through a real examination. We are ready to provide an insured person with an accurate and reliable second medical opinion in the shortest possible time.

Transportation or repatriation

Transportation or repatriation

We are able to organize ambulance transportation of a patient from one hospital to another with the required level of medical services. In case of repatriation we provide ambulance transportation with medical escort to the airport or directly to the plane.

Guarantee of medical expenses

Guarantee of medical expenses

We provide detailed information about the medical expenses for out-patient or in-patient treatments, guarantee the payment of the expenses to the respective hospital or medical center or pay the expenses on the behalf of the respective insurance company.

Medicines delivery

Medicines delivery

When some medicines are not available to the insured person nearby we are able to deliver them from pharmacies and medical institutions and help to develop a program for taking them.

Visa extension

Visa extension

In cooperation with consular institutions, we provide services to extend visas for insured persons in case of hospitalization, as well as for their relatives and accompanying persons.

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Our mission, vision, goal and motto are entirely dedicated towards a successful long term partnership with customers. Our obligation is to provide market with state-of-art support and services.

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